Welcome to the autodialer training section. Here you will find training tutorials for several processes that you will run to setup your software.

DNC File

This tutorial will show you how to unzip the dnc file and rename it in order to get into a format that can be used to import into the do not call database.

DNC Part 1

This tutorial will walk you through the process of importing the dnc file into the do not call database using the dialing software

DNC Part 2

System Settings

General Settings

Line Settings

Scheduler

Transfer Settings

Modify Groups Procedures

Instructions on how to archive the dialing list.

Archiving

Instructions on how to change the dialing list.

Change Dialing List

Instructions on how to create a new group.

Create New Group

Instructions on how to delete a group.

Delete Group

Recording Studio

Recording Studio

Utilities

Quickreports

dbcompactor

Adjust Windows Recording Properties

Recording Properties